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["报修系统需求清单",null,null,null,"备注","责任人"]
["类别","模块","功能","描述"]
["报修人（小程序）","通知功能","通知功能","关单、待处理（改价、回复）、维修中、维修完成都需要有消息通知（微校通知）","暂时不做"]
[null,"报修","部门","需要有学生年级字段\n说明：年级数据存在报修单中，以前的单子不管",null,"前端可改"]
[null,null,"报修","4个小时内同一个人同一个区域和物品需要判断是否重复报修\n说明：取消，关单不算在里面",null,"后端判断，出提示用语"]
[null,null,"评价","评价评价语可不填写直接提交",null,"前端可改"]
["维修师傅（小程序）","通知功能","通知功能","待接单和用户支付后需要有消息通知（微校通知）","暂时不做"]
[null,"首页","排班","只看到自己的排班情况，大量接单改为正常接单",null,"前端可改"]
[null,"工单管理","工单管理","工单管理需要有待接单师傅名字和电话，需要有年级字段","没有维修师傅就不显示","前端可改"]
[null,null,"转单","维修师傅在待接单和维修中可点转线下申请，管理员可在管理端选择通过或驳回(身份加个转线下)",null,"原型"]
[null,null,"关单","可自定义编辑原因，可语言和文字 ","下拉也要","前端可改"]
["郭师傅（小程序）","通知功能","通知功能","待接单和用户支付后需要有消息通知（微校通知）","暂时不做"]
[null,"首页","排班","大量接单改为正常接单",null,"前端可改"]
[null,"工单管理","工单管理","接单前看到师傅的电话和名字，需要有年级字段",null,"前端可改"]
[null,null,"关单","可自定义编辑原因，可语言和文字","下拉也要","前端可改"]
["后勤（小程序）","通知功能","通知功能","待确认（转后勤、回复）、待接单、用户支付后需要有微校通知。","暂时不做"]
[null,"工单管理","工单管理","接单前看到师傅的电话和名字、需要有年级字段",null,"前端可改"]
[null,null,"转单","拒绝转单审核无需勾选其他维修人员，可留言","下拉也要","前端可改"]
[null,null,"关单","可自定义编辑原因，可语言和文字",null,"原型"]
["管理端","首页","维修师傅效率统计","需区分墨轩湖校区和黄家湖校区，师傅展示界面默认4个，可滑动查看更多，可点击名字查看师傅好评数和工单数、点击工单可查看工单详情，响应率不要显示，有搜索导出功能，时间全部默认本月","主要师傅排名","原型"]
[null,null,"维修物品统计（耗材记录）","耗材记录要有数量、品名、校区（区域）、有偿、无偿",null,"前端可改"]
[null,"工单管理","关单","可自定义编辑关单原因",null,"前端可改"]
[null,null,"查询","可使用订单号查询"]
[null,null,"派单","派单中大量接单改为正常接单",null,"前端可改"]
[null,null,"转线下","增加“转线下”状态，如在维修中和待接单过程中可转线下的，点击转线下按钮选择线下师傅，提交可直接打印（维修单），订单状态为转线下（维修中转单的时候只能转线下）",null,"原型"]
[null,"报修物品","报修物品","可拖拽上移物品，调整物品顺序",null,"原型"]
[null,"员工管理","员工详情","同一个维修工不同物品可分开选择楼栋",null,"原型"]
[null,"耗材管理","耗材记录","耗材记录要有数量、品名、校区（区域）、有偿、无偿、改价人",null,"原型"]
[null,"支付成功订单","退款功能","退款的流程，管理员根据订单提交退款申请（提交申请），处长审核过后状态变为退款中（超级管理员只能点审核），待财务在商户平台点退款时状态变为已退款(半夜查)，管理员页面新增“申请退款”按钮\n拿工单号退款",null," "]
[null,"系统设置","系统设置","线下维修师傅设置、自动好评需要维修完成15天后",null,"原型"]
["新增："]